Emergency Dental Care

New and current patients can call us about tooth pain, an injury or another dental emergency during office hours. For the serious symptoms below, call 911 or go to the emergency room instead.

Call About a Dental Emergency

(585) 394-5230

Office Hours: Monday to Thursday, 7AM–3PM

Tell us what happened, when symptoms started, and whether you have pain, swelling, bleeding or a knocked-out tooth.

If we're closed, leave a message. We'll call you back as soon as we can.

Call 911 or Go to the Emergency Room

Swelling that affects breathing or swallowing
Bleeding that won't stop
A serious injury to the face, jaw or head

Common Dental Emergencies

Here's what you can do until you see a dentist. You'll still need dental care to treat the problem.

Tooth Pain
Rinse with warm water. Floss gently to remove trapped food. If swollen, use a cold compress outside your cheek. Don't put aspirin or other painkillers on your tooth or gums; they can burn your gums. Call us.
Chipped or Broken Tooth
Save any pieces. Rinse your mouth and the pieces with warm water. Press gauze on bleeding for about 10 minutes. Use a cold compress on your cheek to reduce swelling. Call us.
Knocked-Out Tooth
Hold its crown (the part you chew with), not its root. Rinse briefly with water; don't scrub or remove tissue. Gently reinsert and hold it, or keep it in milk. Never reinsert baby teeth. Get urgent dental care. Call us.
Lost Filling or Crown
Keep the crown if you have it and bring it with you. Avoid chewing on that side. Call us.
Swelling or Gum Bump
Swelling or a gum bump may signal an infection, which can be serious. Rinse a few times with mild salt water (half a teaspoon of salt in a glass of warm water). Call us.
Call About a Dental Emergency
(585) 394-5230

Treatments That May Help

We examine your tooth to find the cause and recommend treatment.

Root Canals
Root canals remove inflamed or infected tissue to help save your teeth.
Crowns
Crowns protect weakened teeth, including teeth treated with a root canal.
Fillings
Fillings repair teeth damaged by decay.
Tooth Extractions
An extraction removes a tooth when we can't save it.